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THRIVE
Community
Membership Terms

One Loud Voice for Women | Version 1.0 | July 2026

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1. Introduction and Acceptance of Terms
 

Welcome to the One Loud Voice for Women (1LV) Thrive Community. These Terms and Conditions (“Terms”) govern your membership and participation in the Thrive Community and use of our services.
 

By joining the Thrive Community, registering for our services, or using our platforms, you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules we may publish from time to time.
 

If you do not agree to these Terms, please do not join the Thrive Community or use our services.
 

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2. About One Loud Voice for Women
 

One Loud Voice for Women (1LV) is a registered charity in England and Wales dedicated to advancing gender equity by empowering women in the “sticky middle” of their careers.
 

Charity Number: 1199898
Company Number: 11020158
Registered Office: c/o Withers, 20 Old Bailey, London, United Kingdom, EC4M 7AN
Email: info@oneloudvoice.co.uk
Website: www.oneloudvoice.co.uk
 

 

3. Definitions
 

In these Terms, the following definitions apply:

  • “1LV,” “we,” “us,” or “our” refers to One Loud Voice for Women

  • “Thrive Community” refers to our membership community hosted on the Circle platform

  • “Member” or “you” refers to an individual who has joined the Thrive Community

  • “Services” refers to all services, content, events, and resources provided by 1LV, including webinars, masterclasses, coaching, assessment tools, and community access

  • “Platform” refers to the Circle platform and any other technology platforms we use to deliver our Services

  • “Content” refers to all materials, information, resources, and intellectual property provided by 1LV

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4. Eligibility and Membership
 

4.1 Eligibility
Membership in the Thrive Community is open to: - Mid-career women (typically with 6–20 years of work experience) - Individuals joining via an organisation or women’s network partnership - Individuals who are 18 years of age or older

4.2 Membership Application
To join the Thrive Community, you must: - Complete the membership application form (Stage 1) - Provide accurate, complete, and current information - Pay the applicable membership fee - Agree to these Terms and our Privacy Policy

4.3 Membership Approval
We reserve the right to accept or decline membership applications at our discretion. We may decline applications that do not meet our eligibility criteria or that we believe may be disruptive to the community.

4.4 Membership Types and Fees
Individual Membership: - Annual membership: £129 per year - Monthly membership: £15 per month
Organisation/Network Partnership: - Annual partnership fee: £295 per year (for organisations and women’s networks)
Membership fees are subject to change. We will provide at least 30 days’ notice of any fee increases for existing members.

4.5 Payment

  • Membership fees are payable in advance by credit card, debit card, or other payment methods we accept

  • Payments are processed securely through our payment provider, Stripe

  • By providing payment information, you authorise us to charge the applicable membership fee and any applicable taxes

  • For monthly memberships, you authorise recurring monthly charges until you cancel your membership


4.6 Refunds

  • Annual memberships: If you cancel within 14 days of joining and have not accessed any Services, you may request a full refund

  • Monthly memberships: No refunds are provided for partial months

  • After the 14-day period, membership fees are non-refundable, except at our discretion in exceptional circumstances


4.7 Membership Renewal

  • Annual memberships: Automatically renew each year unless you cancel before the renewal date

  • Monthly memberships: Automatically renew each month unless you cancel

  • We will send you a reminder before your annual membership renews

  • You are responsible for ensuring your payment information is current
     

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5. Member Benefits and Services
 

As a member of the Thrive Community, you will have access to:

5.1 Assessment Tools

  • Career-Survive-Thrive self-assessment tool and personalised insight report


5.2 Learning and Development

  • Quarterly masterclasses for skill building

  • Bi-monthly webinars for knowledge sharing

  • Access to recorded sessions and resources (where available)


5.3 Coaching and Support

  • Subsidised peer coaching groups (subject to availability)

  • Access to peer support and shared learning groups


5.4 Community and Networking

  • Access to the Thrive Community on the Circle platform

  • Opportunities to connect with other mid-career women

  • Member directory and networking features

  • Community events and activities


5.5 Thought Leadership and Advocacy

  • Opportunities to contribute to 1LV stories, research, and campaigns

  • Access to white papers, research findings, and policy recommendations

  • Invitations to special events and roundtables (where applicable)


5.6 Communications

  • Regular newsletters and updates

  • Information about upcoming events and opportunities
     

The specific Services available may vary and are subject to change. We will make reasonable efforts to notify members of significant changes to Services.
 

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6. Your Obligations as a Member
 

As a member of the Thrive Community, you agree to:

6.1 Provide Accurate Information

  • Provide accurate, complete, and current information in your membership application and profile

  • Update your information promptly if it changes

  • Not impersonate any person or entity or misrepresent your affiliation with any person or entity


6.2 Maintain Account Security

  • Keep your login credentials confidential and secure

  • Not share your account with others

  • Notify us immediately if you suspect unauthorised access to your account

  • Be responsible for all activities that occur under your account


6.3 Respect Community Standards
You agree to: - Treat all members, staff, volunteers, and guests with respect, dignity, and professionalism - Foster an inclusive, supportive, and safe community environment - Respect the confidentiality and privacy of other members - Not engage in harassment, bullying, discrimination, or abusive behaviour of any kind - Not share confidential or sensitive information disclosed by other members outside the community - Not use the community for commercial solicitation or self-promotion without prior approval from 1LV

6.4 Appropriate Use of the Platform
You agree to: - Use the Platform and Services only for lawful purposes - Not post, share, or transmit any content that is: - Defamatory, offensive, abusive, threatening, or harassing - Discriminatory based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic - Obscene, pornographic, or sexually explicit - Infringing on intellectual property rights or other proprietary rights - Containing viruses, malware, or other harmful code - Spam, advertising, or unsolicited promotional material (unless authorised by 1LV) - Not disrupt or interfere with the Platform or Services - Not attempt to gain unauthorised access to any part of the Platform or Services

6.5 Workplace Disputes and Confidentiality
You agree to: - Not use the membership application forms, member profiles, or community spaces to share detailed information about ongoing or past employment disputes, grievances, legal cases, or to name individual managers or colleagues - Seek appropriate professional advice (such as from employment lawyers or HR professionals) for specific workplace disputes - Use peer support groups and coaching services in a way that respects confidentiality and avoids identifying specific individuals or organisations - Contact 1LV directly at info@oneloudvoice.co.uk if you need guidance on workplace difficulties

6.6 Intellectual Property
You agree to: - Respect the intellectual property rights of 1LV and other members - Not reproduce, distribute, modify, or create derivative works from 1LV Content without prior written permission - Not use 1LV’s name, logo, or branding without prior written permission

6.7 Participation in Research and Surveys
You may be invited to participate in research, surveys, or impact measurement activities. Participation is voluntary, and you may decline at any time. If you participate, you agree that: - Your responses may be used in aggregated, anonymised form for research, advocacy, and reporting purposes - 1LV may publish research findings and insights based on aggregated data

6.8 Compliance with Laws
You agree to comply with all applicable laws and regulations in your use of the Platform and Services.
 

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7. Our Obligations and Commitments
 

1LV is committed to providing high-quality services and a supportive community. We will:

7.1 Deliver Services

  • Make reasonable efforts to deliver the Services described in these Terms

  • Provide access to the Thrive Community and Platform

  • Organise and deliver webinars, masterclasses, and other events as scheduled (subject to availability and circumstances beyond our control)


7.2 Maintain the Platform

  • Make reasonable efforts to ensure the Platform is available and functional

  • Perform necessary maintenance, updates, and improvements (which may result in temporary unavailability)


7.3 Protect Your Privacy

  • Handle your personal information in accordance with our Privacy Policy and UK data protection law

  • Implement appropriate security measures to protect your personal information


7.4 Foster a Safe Community

  • Establish and enforce community standards and guidelines

  • Investigate and address reports of inappropriate behaviour or violations of these Terms

  • Take appropriate action, including warnings, suspension, or termination of membership, for violations


7.5 Communicate with You

  • Provide regular updates, newsletters, and information about events and opportunities

  • Respond to your enquiries and requests in a timely manner

  • Notify you of significant changes to these Terms, our Privacy Policy, or our Services


7.6 Continuous Improvement

  • Seek feedback from members to improve our Services

  • Measure the impact of our programmes and use insights to enhance our offerings
     

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8. Data Protection and GDPR Consent
 

8.1 Data Protection Commitment
1LV is committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

8.2 How We Use Your Personal Information
By joining the Thrive Community, you acknowledge that we will collect, use, and process your personal information as described in our Privacy Policy, including: - Managing your membership and providing Services - Facilitating connections and networking within the community - Delivering personalised content and recommendations - Conducting research and measuring impact - Communicating with you about our work, events, and opportunities - Complying with legal and regulatory requirements

8.3 Legal Basis for Processing
We process your personal information based on the following legal bases: - Contract: To fulfil our obligations under your membership agreement - Consent: Where you have given explicit consent (e.g., for newsletters, optional profile information, or research participation) - Legitimate interests: To deliver our charitable mission, improve our services, and conduct research and advocacy - Legal obligation: To comply with charity law, financial regulations, and other legal requirements

8.4 Consent for Communications
By joining the Thrive Community, you consent to receive: - Essential membership communications: Information about your membership, account, and Services (you cannot opt out of these while you remain a member) - Community updates and event invitations: Information about webinars, masterclasses, events, and community activities
 

You may also choose to opt in to: - Newsletters and general updates: Information about 1LV’s work, campaigns, research, and ways to support the charity - Research and surveys: Invitations to participate in research and impact measurement activities
 

You can update your communication preferences at any time by: - Logging into your member profile on the Circle platform - Using the unsubscribe link in our emails - Contacting us at info@oneloudvoice.co.uk

8.5 Sharing Your Information
We will share your personal information only as described in our Privacy Policy, including: - Within the Thrive Community: Your public-facing profile information (which you control) is visible to other members - With service providers: We share information with trusted third-party service providers (e.g., Circle, Stripe, Zoom, Mailchimp) who help us deliver our Services - With partner organisations: If you join via an organisation or network partnership, we may share relevant information with that organisation - As required by law: We may disclose information if required by law or to protect our rights or the safety of others

8.6 Your Data Protection Rights
You have the following rights under UK data protection law: - Right of access: Request a copy of your personal information - Right to rectification: Correct inaccurate or incomplete information - Right to erasure: Request deletion of your personal information in certain circumstances - Right to restriction: Request that we limit how we use your information - Right to object: Object to processing based on legitimate interests or for direct marketing - Right to data portability: Receive your information in a portable format - Right to withdraw consent: Withdraw consent at any time (where consent is the legal basis)
 

To exercise your rights, please contact us at info@oneloudvoice.co.uk.

8.7 Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. For details, please see our Privacy Policy.

8.8 Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.9 International Transfers
Some of our service providers may be located outside the UK or EEA. When we transfer your personal information internationally, we ensure appropriate safeguards are in place, as described in our Privacy Policy.

8.10 Questions and Complaints
If you have questions or concerns about how we handle your personal information, please contact us at info@oneloudvoice.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://www.ico.org.uk.
 

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9. Intellectual Property Rights
 

9.1 1LV’s Intellectual Property
All Content, materials, resources, and intellectual property provided by 1LV, including but not limited to: - Webinars, masterclasses, and recorded sessions - Assessment tools and reports - White papers, research, and publications - Website content and Platform features - 1LV’s name, logo, and branding are owned by 1LV or our licensors and are protected by copyright, trademark, and other intellectual property laws.

9.2 Limited Licence
As a member, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Content and Services for your personal, non-commercial use only. You may not: - Reproduce, distribute, modify, or create derivative works from the Content without prior written permission - Use the Content for commercial purposes - Remove or alter any copyright, trademark, or other proprietary notices - Share your login credentials or allow others to access the Platform using your account

9.3 Member-Generated Content
When you post, share, or submit content to the Platform (e.g., in community discussions, profiles, or surveys), you: - Retain ownership of your content - Grant 1LV a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, and publish your content for the purposes of operating the Platform, delivering Services, and conducting research and advocacy (in aggregated, anonymised form where appropriate) - Represent and warrant that you have the right to share the content and that it does not infringe on any third-party rights

9.4 Feedback and Suggestions
If you provide feedback, suggestions, or ideas to 1LV, you grant us the right to use, modify, and incorporate them into our Services without any obligation to compensate you.
 

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10. Cancellation and Termination
 

10.1 Cancellation by You
You may cancel your membership at any time by: - Logging into your account on the Circle platform and following the cancellation process - Contacting us at info@oneloudvoice.co.uk
 

Cancellation terms:
- Annual memberships: Cancellation takes effect at the end of your current membership year. No refunds are provided for the remaining period, except within the 14-day cooling-off period (see Section 4.6)
- Monthly memberships: Cancellation takes effect at the end of your current billing month. You will not be charged for subsequent months
 

Upon cancellation, you will lose access to the Platform and Services at the end of your membership period.

10.2 Termination by 1LV
We reserve the right to suspend or terminate your membership immediately, without refund, if: - You breach these Terms or our community standards - You engage in behaviour that is harmful, disruptive, or inappropriate - You provide false or misleading information - You use the Platform or Services for unlawful purposes - We believe your membership poses a risk to 1LV, other members, or third parties
 

Before terminating your membership, we will typically provide a warning and an opportunity to remedy the breach, unless immediate termination is necessary to protect the community or comply with legal obligations.

10.3 Effect of Termination
Upon termination or cancellation of your membership: - Your access to the Platform and Services will be revoked - Your public-facing profile will be removed from the member directory - We will retain your personal information in accordance with our Privacy Policy and data retention schedule - You remain responsible for any outstanding fees or obligations incurred before termination
 

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11. Disclaimers and Limitations of Liability
 

11.1 No Professional Advice
The Services, Content, and information, including coaching, mentoring, peer-support groups, webinars and events, provided by 1LV are for general informational and educational purposes only. They do not constitute: - Legal, financial, tax, or professional advice - Employment advice or representation in workplace disputes - Medical or mental health advice - Guaranteed career outcomes or job placements
 

You should seek appropriate professional advice for specific legal, financial, employment, or health matters.

11.2 No Guarantees
While we strive to provide high-quality Services, we do not guarantee: - Specific career outcomes, promotions, or salary increases - That the Services will meet your individual needs or expectations - That the Platform will be available at all times or free from errors or interruptions - That any content or advice provided by other members is accurate or reliable

11.3 Third-Party Content and Links
The Platform may contain links to third-party websites, resources, or content. We are not responsible for: - The accuracy, legality, or appropriateness of third-party content - The privacy practices or terms of third-party websites - Any loss or damage arising from your use of third-party websites or services

11.4 Member Interactions
1LV is not responsible for: - The conduct, advice, or content shared by other members - Disputes or conflicts between members - Any loss or damage arising from your interactions with other members
 

You are responsible for your own interactions and should exercise caution and good judgement when sharing personal information or engaging with other members.

11.5 Limitation of Liability
To the fullest extent permitted by law, 1LV, its trustees, employees, volunteers, and partners shall not be liable for any: - Indirect, incidental, consequential, or punitive damages - Loss of profits, revenue, data, or business opportunities - Personal injury or emotional distress (except where caused by our negligence) - Damages arising from your use of or inability to use the Platform or Services
 

Our total liability to you for any claims arising from your membership or use of the Services shall not exceed the amount of membership fees you have paid to 1LV in the 12 months preceding the claim.

11.6 Exceptions
Nothing in these Terms excludes or limits our liability for: - Death or personal injury caused by our negligence - Fraud or fraudulent misrepresentation - Any other liability that cannot be excluded or limited under UK law
 

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12. Indemnification
 

You agree to indemnify, defend, and hold harmless 1LV, its trustees, employees, volunteers, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from: - Your breach of these Terms - Your violation of any law or regulation - Your violation of the rights of any third party - Your use of the Platform or Services - Content you post or share on the Platform
 

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13. Changes to These Terms
 

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or operational practices. When we make significant changes, we will notify you by: - Posting the updated Terms on our website and Platform with a new “Last updated” date - Sending an email to members - Displaying a prominent notice on the Platform
Your continued use of the Platform or Services after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your membership as described in Section 10.1.
 

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14. General Provisions
 

14.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional guidelines or rules we publish, constitute the entire agreement between you and 1LV regarding your membership and use of the Services.

14.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment
You may not assign or transfer your membership or these Terms without our prior written consent. We may assign or transfer these Terms to a successor organisation or entity.

14.5 Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to: - Natural disasters, pandemics, or public health emergencies - War, terrorism, or civil unrest - Government actions or regulations - Strikes or labour disputes - Failures of third-party service providers or technology platforms

14.6 Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your membership shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14.7 Dispute Resolution
If you have a complaint or dispute, please contact us first at info@oneloudvoice.co.uk. We will make reasonable efforts to resolve the matter informally. If we cannot resolve the dispute, you may pursue legal remedies in accordance with Section 14.6.
 

 

15. Contact Us
 

If you have any questions, concerns, or requests regarding these Terms, please contact us:
Email: info@oneloudvoice.co.uk
Post: One Loud Voice for Women, c/o Withers LLP, 20 Old Bailey, London EC4M 7AN
Website: www.oneloudvoice.co.uk
 

One Loud Voice for Women
Registered Charity No. 1199898
Company No. 11020158
Registered Office: Third Floor, 20 Old Bailey, London, United Kingdom, EC4M 7AN
 

#STRONGERTOGETHER
 

By joining the Thrive Community, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
 

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